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Our Certificate of Assurance (CoA) Program assures that business processes and work practices comply with internal and external obligations.
Background
Our CoA Program is based on models of like agencies and is established to provide the Commissioner and senior executives with:
- an understanding of internal systems and processes
- confidence in office compliance with our obligations
- increased stakeholder confidence
- a means of embedding governance into business.
Purpose
The CoA program complements our audit, risk management and systems appraisal activities and serves as a business improvement tool.
Our CoA process is designed to assure that the following business objectives are met:
- audit recommendations are followed up in a timely manner
- strategic and operational risks are identified and managed appropriately
- robust business processes and work practices exist
- the Queensland Treasury’s Code of Conduct is complied with.
Related activities
A CoA Program contributes to our Assurance Framework and is an element of our Governance Framework.
Our Assurance Framework supports the governance principles of efficiency, stewardship and accountability in three ways:
- control self assessment, comprised of CoA and systems appraisals
- audit (internal and external)
- risk management.