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Client services

We aim to provide you with quality support. Please note we can only provide you with information. We are not able to give advice, whether legal or otherwise.

Service centres

At our service centres, you can:

  • pay taxes and fees administered by the Office of State Revenue
  • collect land tax clearance certificates (once they have been applied for and are ready for collection)
  • lodge documents for assessment (with document lodgement form attached)
  • apply for the first home owner grant 
  • pick up forms (also available for download)
  • get answers to general enquiries.

Please bring all relevant documentation and completed forms with you.

Payments

At our service centres, payments can be made by:

  • bank cheque
  • money order
  • cash
  • solicitor's trust account cheque
  • accountant's trust account cheque
  • credit union or building society's own cheque (not drawn on customer's account).

If payment is made by other types of cheque for amounts more than $100, we will hold any documents for 5 business days to allow for the payment to clear.