More information about complaints
We take complaints very seriously. If you believe you should make a complaint about your obligations or rights, or our service, we recommend that you either:
- try to resolve it with the person you have been dealing with, or
- phone our complaints line on 1800 659 414, or
- Send us a fax to (07) 3227 7303, or
- write to us at GPO 2593, Brisbane Qld 4001.
