Approved agents for processing the grant

Top call centre questions

How can I get the grant?

First check if you are eligible.

If you are, you need to complete an application form. You can get an application from most banks and lending insititutions.

Submit your application to an approved bank or lending institution or directly to us.

How can I get the grant sooner?

If you apply through an approved agent or lending institution, you may get the grant sooner than if you applied directly to us.

See When will I get the grant? for more information.

How long do I have to apply?

You must apply for the grant within the specified timeframe (usually within 1 year of buying or building your home).

In some cases, this period may be extended.

When do I have to move into my home?

You must move into your home within 1 year of becoming the registered owner and you must live there for at least 6 months in order to keep the grant.

What happens if my circumstances change and I am no longer able to move into my home?

If your circumstances change and you are no longer able to move into your home, you must tell us.

Depending on the nature of your circumstances, you may have to pay back the grant.